Score your business's Bus Factor free, right now. Then, if it's worth fixing, we build the SOPs, video handovers and AI systems that mean nobody's absence brings the place to a stop.
Book the free 60-minute audit. We map every key role like this one, score them all, and hand you a plain-English report — no pitch, no obligation.
Fifty-and-under businesses run on two or three people's heads. These are the specific failure points nobody's written down.
Tribal knowledge. The one person who "just knows" payroll, rota, or supplier reorder points — with nothing written anywhere else.
Zero-notice exits. A car crash, sudden illness, a walkout. No notice period means no handover window at all.
Locked-out access. One person holds every login — bank, CRM, domain, supplier portals. A real security gap too.
Slow onboarding. Every new hire re-learns the job from the person who's leaving — right when the business can least afford the drag.
No audit trail. Verbal decisions with no record — real exposure in disputes, tribunals, or regulatory inspection.
Relationship risk. A client or supplier relationship built entirely on trust in one person, who can walk out the door with it.
60 seconds on what this actually is and why I built it.
60-minute walkthrough, every key role scored, plain-English report. No obligation either way.
Written + video SOPs for your top 3 highest-risk roles, built from shadowing the person doing the job today. See an example →
Every key role documented, a shared credentials vault, a Day-One pack per role, quarterly refresh.
Once it's documented, we automate the parts that can be — the same approach I run for my own business.